Tool Integrations
Connect your agents to business systems, knowledge bases, and custom APIs.
Control Hub provides extensive integration capabilities to connect your agents with your existing business systems, knowledge bases, and custom APIs.
Web Search
Enable agents to search the internet for real-time information. Multiple providers are available:
| Provider | Description |
|---|---|
| Playwright | Built-in web scraping, no configuration required |
| Tavily | AI-optimized search API |
| Brave | Privacy-focused search API |
Business Integrations
Connect to your existing tools with pre-configured integrations:
| Category | Available Integrations |
|---|---|
| Communication | Slack, Microsoft Teams, Gmail |
| Project Management | Jira, Asana, Smartsheet |
| Documentation | Confluence, SharePoint, Google Drive |
| CRM | Salesforce, Zendesk, ServiceNow |
| Calendar | Google Calendar, Zoom |
| Storage | OneDrive, SharePoint |
| HR | BambooHR |
| Incidents | PagerDuty |
Knowledge Base (RAG)
Connect your company documents so agents can search and reference them during conversations.
Data Sources
| Source | What It Does |
|---|---|
| S3 Bucket | Index documents from your AWS storage |
| Web Crawler | Crawl and index your documentation sites |
| Confluence | Search your Confluence wikis |
| SharePoint | Access SharePoint documents |
| Salesforce | Query Salesforce knowledge articles |
Supported File Types
- Documents: PDF, DOCX, PPTX
- Spreadsheets: XLSX, XLS, CSV
- Text: TXT, MD, JSON
Per-User OAuth Connectors
These connectors authenticate per-user, allowing agents to act on behalf of individual users with their own credentials and permissions.
| Connector | Capabilities |
|---|---|
| Slack | List channels, search messages, post messages, reply to threads |
| Gmail | Search emails, read messages, create drafts, send emails |
| Google Calendar | List events, find free time, create/update/delete events |
| Google Drive | Search files, read content, create/share/move files |
| Microsoft Teams | List teams/channels, read messages, send messages |
Custom Connectors
Connect to any custom API or internal tool using the Model Context Protocol (MCP).
To add a custom connector, provide:
- Endpoint URL -- The URL of your MCP server
- OAuth Client ID -- Your OAuth application client ID
- OAuth Client Secret -- Your OAuth application client secret
This allows you to extend your agents with any internal tools or third-party APIs that aren't covered by the pre-built integrations.